HP and Mercury

HP’s acquisition of Mercury is a great opportunity to combine the value that both HP and Mercury customers have in their current investments with new value from the other company. Building on the combined strengths of both companies' portfolios, HP is now offering an unrivaled software portfolio that provides best-in-class business to technology alignment and unmatched IT management solutions.

To sharpen their skills and ensure to get the most of their software solutions, customers could always turn to HP and Mercury to get world-class training services for their respective products. This will be no different during and after the HP/Mercury integration. The training organizations of both companies have joined forces to continue to deliver highest-quality training to customers and partners and ensure a smooth transition.

Please visit this page frequently during the next few weeks as we will use it to keep you posted on our progress and answer any questions you may have.

How will I register and take Mercury Classes after the acquisition?
There will be no changes to the Mercury Customer Education program until Nov 2007. You will do everything excactly the same as you have in the past.

I have prepaid for Mercury Training, will I be able to apply this money for training on HP classes and vice versa?
We don't know the answer to this at the moment, but we are researching the answers and will update this FAQ list as soon as possible.

Will there be any changes in locations and pricing for Mercury courses?
No pretty much it will be exactly as it has been in the past.

Will HP continue to offer courses on new Mercury products and new product releases
Absolutely!

Will I still be able to attend Mercury training at Mercury Certified Training Partners locations?
Yes

How will I register and take Mercury Classes after acquisition?
There will be no changes to the Mercury Customer Education program until the end of the current program period everything is the same.

Will HP/Mercury continue to offer Mercury product certification?
Mercury and HP will work together to “level-set” their Certification programs to ensure consistent Certification levels, tracks and credentials.

How can I find out about the latest Mercury/HP Certification offerings and news?
Visit the Mercury Certification web site at: http://www.merc-training.com/main/US/certification. The HP and Mercury web sites will have cross-links in place.

Will Mercury certifications be recognized by HP?
Specialist and CPC holder credentials will remain associated with current Mercury products and current Mercury certification levels until further notice.

Will the Mercury Certification exam Centers and Locations remain the same?
Current Mercury Testing Centers will remain open for exams until further notice.

Will Mercury certification pricing change?
Mercury certification pricing will remain the same until further notice.

Will my existing certification benefits change?
You will be entitled to the same benefits of Mercury Certification until further notice.

Will I need to re-take an exam to maintain my Mercury certification?
Your existing Mercury Certification is valid and no exam re-takes are necessary.

Can I continue to take Mercury certification exams as I always have?
Yes. You can still visit merc-training.com and register for Mercury exams.

Will the acquisition by HP change any of the new enablement programs enacted in July?
There will be no changes to the Mercury Alliance Program until the end of the current program period. during the interim period partners will continue to have access to all program benefits. Your main contact (as listed on Mercury Confidential) will receive product updates on a regular basis.

Will HP/Mercury continue to offer Mercury product certification?
Mercury and HP will work together to “level-set” their Certification programs to ensure consistent Certification levels, tracks and credentials.

Will Mercury certifications be recognized by HP?
Specialist and CPC holder credentials will remain associated with current Mercury products and current Mercury certification levels until further notice.

Will I continue to have access to the Mercury Learning Management System and taking classes as usual?
Yes

What changes will happen in the Certified Training Partner (CTP) Program?
There will be no changes to the Mercury CTP Program until the end of the current program period which is Sept 15, 2007

As a Mercury Certified Training Partner will I have the right to offer HP courses?
For this program period, your agreement is with Mercury only.

I am an HP partner, can I apply my standard HP discounts toward Mercury Customer Training and vice versa?
Not at this time.

How can I find out about the latest Mercury/HP Certification offerings and news?
Visit the Mercury Certification web site at: http://www.merc-training.com/main/US/certification. The HP and Mercury web sites will have cross-links in place.

Will Mercury certifications be recognized by HP?
Yes. However, both Specialist and CPC holder credentials will remain associated with current Mercury products and current Mercury certification levels.

Will the Mercury Certification exam Centers and Locations remain the same?
Current Mercury Testing Centers will remain open for exams until further notice.

Will Mercury certification pricing change?
Mercury certification pricing will remain the same until further notice.

As a Partner, will I continue to get my volume discount price?
Yes, the volume discounts introduced in Q2 will remain in effect.

Will my existing certification benefits change?
You will be entitled to the same benefits of Mercury Certification until further notice.

Will I need to re-take an exam to maintain my Mercury certification?
Your existing Mercury Certification is valid and no exam re-takes are necessary.

Can I continue to take Mercury certification exams as I always have?
Yes. You can still visit merc-training.com and register for Mercury exams.

What changes will happen in the Certified Training Partner (CTP) Program?
There will no changes to the Mercury Alliance Program until the end of the current program period.

HP and Mercury are continuing to assess their respective certification programs and will provide regular updates to the program as they become available. We are providing this list of frequently asked questions as a guideline for you.

Will HP/Mercury continue to offer Mercury product certification?
Mercury and HP will work together to “level-set” their Certification programs to ensure consistent Certification levels, tracks and credentials.

How can I find out about the latest Mercury/HP Certification offerings and news?
Visit the Mercury Certification web site at: http://www.merc-training.com/main/US/certification. The HP and Mercury web sites will have cross-links in place.

Will Mercury certifications be recognized by HP?
Specialist and CPC holder credentials will remain associated with current Mercury products and current Mercury certification levels until further notice.

Will the Mercury Certification exam Centers and Locations remain the same?
Current Mercury Testing Centers will remain open for exams until further notice.

Will Mercury certification pricing change?
Mercury certification pricing will remain the same until further notice.

As a Partner, will I continue to get my volume discount price?
Yes, the volume discounts introduced in Q2 will remain in effect until further notice.

Will my existing certification benefits change?
You will be entitled to the same benefits of Mercury Certification until further notice.

Will I need to re-take an exam to maintain my Mercury certification?
Your existing Mercury Certification is valid and no exam re-takes are necessary.

Can I continue to take Mercury certification exams as I always have?
Yes. You can still visit merc-training.com and register for Mercury exams.

Will I continue to have access to the Mercury Learning Management System and taking classes as usual?
Yes, until further notice.

What changes will happen in the Certified Training Partner (CTP) Program?
The program will remain in place until further notice.

How will I register and take Mercury Classes and Exams after acquisition?
You will continue to be able to register for Mercury classes and exams at merc-training.com.

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