Best Practices for Participants

Before the Event

• Be prepared by following the instructions you were given to test your setup ahead of the event. This ensures ample time for users to contact our service desk if there are any problems.

• For audioconferencing. Use a phone with a headset and test in advance. Avoid noisy portable and speaker phones. Find a quiet environment to attend the event. Replace batteries in your headset if necessary.

• For VoIP. Use a PC with a working sound card, preferably with an attached headset. You will need to run the audio wizard before using VoIP the first time in a room. Allow an extra couple of minutes for this step.

• Disable any screen savers and popup blockers. Postpone scheduled tasks like software updates, anti-virus scans or backups.

Join the Event

• Be on time. Connect to the your room 5 minutes before the session starts. Call the phone bridge number 5 minutes before the event starts as well.

• Close all other applications before connecting including email and instant messaging. The more free memory, CPU, and network bandwidth, the better performance. Closing Microsoft Outlook, for example, often improves response time.

• Enter event from http://www.hp.com/go/rooms

• Enter your full name when logging in to identify yourself to the other participants.
  Some people like to include their role in meeting or location. For example, "Jane Doe, Facilitator" or "Juan Perez, Mexico office". Contact our service desk if you have any sign in problems.

During the Event

• Mute your phone when you are not talking.
  This reduces overall background noise during the meeting.

• Do not put your phone on hold at any time.
  This may cause music to be heard by other participants in the event.

• Use the Hand Up button to ask the speaker a question or to let the speaker know you have a comment.