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What is Outlook?

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Outlook 2003 is a Personal Information Manager that is made up primarily of the following components:

Mail Button

The Mail component lets you send, receive and manage email messages. Messages can be sent to other users on your network, or to external contacts with a valid email address, and can include file attachments, shortcuts and hyperlinks to web pages.

Calendar Button

The Calendar is used to keep track of appointments and plan meetings with other Outlook users. On a personal level, it can be used to record appointments, events and important dates such as birthdays and anniversaries. On a group level, it can be used to schedule and track meetings with other users at a time convenient to all involved.

Contacts Button

The Contacts area is used to maintain address information for all internal and external contacts. The contact list can be used to send messages to contacts, view contact web pages, view maps to the contact's place of work and to record important contact dates such as birthdays.

Additional Components

Tasks Button

Tasks provide to-do lists comprising jobs that can be assigned to other users, tracked and scheduled in your calendar. You can check the status of a task, set a priority for each task, and set tasks that recur at specific intervals.

Notes Button

Outlook can also be used to record notes for any textual information. Notes can be posted on your desktop as constant reminders and can be forwarded to other users or included in word processing documents.

Journal Button

The Journal allows you to record interactions with customers by tracking email messages, meetings, tasks and other items such as Word documents and Excel spreadsheets. Telephone conversations and non-computer related work can also be recorded.


You can view a summary of the current day's appointments and tasks, as well as the number of new messages received in your Inbox. This summary is called Outlook Today.

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