Change happens every day and it can affect IT applications, systems, and processes that support your organization. HP offers ITIL® courses or custom training solutions that equip IT professionals and management with knowledge and skills to optimize ITSM processes. HP now offers a new set of ITIL® courses to improve IT service management skills or train a team.
ITSM education solutions from HP will:
Learn more about the importance of ITSM education by reading the full white paper (pdf).
- Provide consulting to help define ITSM competencies
- Determine key capabilities for staff
- Support awareness; management “buy-in”
- Create a common language and understanding
- Educate staff and manage ITIL certifications
- Train on actual products
- Plan for organizational changes
Path to becoming an ITIL Expert