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IT Empowerment with ITIL®/ITSM
Education from HP

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Change happens every day and it can affect IT applications, systems, and processes that support your organization. HP offers ITIL® courses or custom training solutions that equip IT professionals and management with knowledge and skills to optimize ITSM processes. HP now offers a new set of ITIL® courses to improve IT service management skills or train a team.

ITSM education solutions from HP will:

  • Provide consulting to help define ITSM competencies
  • Determine key capabilities for staff
  • Support awareness; management “buy-in”
  • Create a common language and understanding
  • Educate staff and manage ITIL certifications
  • Train on actual products
  • Plan for organizational changes
Learn more about the importance of ITSM education by reading the full white paper (pdf).


Path to becoming an ITIL Expert

ITIL Awareness, Foundations, Practitioner, Manager Capability Managing across the Lifecycle Lifecycle ITIL Foundation
Related Training

» Business Analysis Training
» Project Management Training
» HP Software Training
» HP SOA Training
ITIL accredited by Exin ITIL accredited by SME ITIL accredited by Iseb

“ITIL® is a registered trade mark of the Cabinet Office ”

“The Swirl logo™ is a Trade Mark of the Cabinet Office”

Find ITIL training in your country
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Training Information

Curriculum Paths
» ITIL®
» ITIL certification FAQs
» Read ITSM service brief

Customer Successes:
» ING
» City of Tucson
» Lubrizol
» NTNU
» First American Credit
» DHL


More Information

» 
HP Service Management
    Transformation Experience
    Workshop

» HP IT Service
   Management Services

» HP Software (BTO)
» EXIN
» ISEB
» Official ITIL website
» itSMF International
» HP IT Service Management    Whitepaper


 
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