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ITSM ITIL® curriculum

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ITIL accredited by Exin ITIL accredited by SME ITIL accredited by Iseb
ITSM curriculum path ITIL for Executives HF411 ITIL Foundation for ITSM HF421 ITIL V3 Service Strategy HF437 ITIL V3 Operational Support & Analysis HF428 ISO/IEC 20000 Practitioner UC410 ITIL Service Management Awareness Course Number HF412 ITIL Foundation HF422 ITIL Service Strategy HF438 ITIL V3 Release Control & Validation HF429 ITIL Managing Across the Lifecycle HF442 ISO/IEC 20000 Foundation Certificate HG878 HP Race to Results Service Management Simulation HF414 HK634 – Applied Service Management Workshop ITIL Service Transition HF 439 ITIL Planning, Protection & Optimization HF430 IT Governance UC411 HP Race to Results Service Management Simulation HF415 ITSM in the Cloud HL260 ITIL V3 Service Operation HF440 ITIL Service Offerings & Agreements HF427 Planning and Implementing ITSM UC412 ITIL V3 Continual Service Improvement HF441 COBIT® Foundation with COBIT Games v4.1 HE629 COBIT® Foundation v4.1 HE602 Managing Organizational Change HE601

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