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ITSM ITIL® curriculum

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ITIL accredited by Exin ITIL accredited by SME ITIL accredited by Iseb
ITSM curriculum path ITSM in the Cloud HL260 Managing Organizational Change HE601 COBIT® Foundation v4.1 HE602 COBIT® Foundation with COBIT Games v4.1 HE629 Planning and Implementing ITSM UC412 IT Governance UC411 ISO/IEC 20000 Foundation Certificate HG878 ISO/IEC 20000 Practitioner UC410 ITIL for Executives HF411 ITIL Service Management Awareness Course Number HF412 HP Race to Results Service Management Simulation HF414 HP Race to Results Service Management Simulation HF415 ITIL Foundation for ITSM HF421 ITIL Service Transition HF 439 ITIL V3 Service Strategy HF437 ITIL Service Strategy HF438 ITIL Foundation HF422 ITIL V3 Service Operation HF440 ITIL V3 Continual Service Improvement HF441 ITIL V3 Operational Support & Analysis HF428 ITIL V3 Release Control & Validation HF429 ITIL Planning, Protection & Optimization HF430 ITIL Service Offerings & Agreements HF427 ITIL Managing Across the Lifecycle HF442 ISO/IEC Consultants Certificate IT Governance, UC411S Planning and Implementing ITSM, UC412S COBIT Foundation, HE602 COBIT Foundation with Simulation, HE629 Managing Organizational Change, HE601 ISO/IEC 20000 Foundation Certificate ITSM Assessment Service HP Software training HP Project Management training HK634 – Applied Service Management Workshop

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